A course where both beginners and those with some experience can review and practice
the skills needed to add value at the interface with clients and other project
stakeholders. Using questions to encourage participation and elicit unbiased information;
frameworks for structuring a group process; practical insights to some of the tools
available to support group interaction; Hexagon mapping techniques; enhanced
awareness of own skills and activities to address development needs
- Valuable opportunity for delegates to practise specific skills and learn from
supportive peers (rapport, active listening, facilitative interviewing, handling
group dynamics, inquiry, concept mapping, etc)
- Professional development: facilitation skills are a key component of the
interpersonal skills needed for more influential, strategic roles
- These skills are at the heart of managing client relationships
Course provider:
Independent Consultant |