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OR Topics - The Fundamentals of Revenue Management
Contribution of Operational Research: Practitioners Viewpoints
Professor Peter Belobaba

Effective use of YM forecasting, optimisation and reservations control tools has commonly been associated with increases in total airline revenues of two to five percent. Given that these revenue increases are realised with relatively low incremental costs, primarily those associated with yield management systems, development and operation. Most of the benefit of YM goes directly to airline operating profits. For a medium to large international airline, the annual revenue benefits attributed to even the most basic tools of overbooking and discount seat allocation can easily exceed US $100 million. The successful development and implementation of more accurate demand forecasting, network optimisation, and advanced origin-destination YM systems has the potential to provide further substantial increases in airline revenues.

The importance of good yield management to airline profitability is clear. Since most airlines struggle to achieve operating profits much in excess of US $100 million even in the best of years, it could well be argued that, without YM, many airlines would not be able to turn a profit, and the profits of the strongest airlines could easily by reduced by half. Of course, this could also be said about many other aspects of airline management, including scheduling, route development, and capacity planning.

But that's the point -- effective YM is critical to airline profitability, but it is not the sole answer to an unprofitable airline's problems. Even the best YM technology available cannot come close to overcoming the negative impacts of poor fleet planning and scheduling decisions, bloated cost structures, or simply bad airline management.

Professor Peter Belobaba
Principal Research Scientist,
Department of Aeronautics and Astronautics, USA
MIT University, USA
July 1997

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