 KNOWLEDGE
MANAGEMENT PAYOFF |
| Knowledge
Valuation |
- Smith, A. C. (1998). "Systemic
knowledge management: managing organizational assets for
competitive advantage." Journal of Systemic Knowledge
Management (April): 12.
Briefly reviews the context for the increased
interest in more explicitly valuing intangible assets and
explores the strengths and weaknesses of current approaches
involving Intellectual Capital, the Balanced Scorecard and
KM. Contends that overemphasis on developing and leveraging
intangible assets is counterproductive.
- Van Buren, M. E. (1999). "A
yardstick for knowledge management." Training and
Development USA 53(05): 71-73, 75.
The question of measuring the value of investments
in intellectual capital is explored through an examination
of the experience of a partnership of companies under the
guidance of the American Society for Training and Development.
The different types of measurement are reviewed and the
components of a model of intellectual capital measurement
are described. The application of the model is explained.
Reports research carried out by the American Society for
Training & Development (ASTD) and other US companies,
which looked at how organizations could measure the value
of their investments in intellectual capital. Calls for
across-industry co-operation to develop measurement standards
for intellectual capital, pointing out that this needs formalized
information sharing. Discusses how the measurement of intellectual
capital has been attempted to date, dividing these into
those that have measured levels of intellectual capital
within the organization and those that have tried to measure
the economic value the organization's intellectual capital
produces. Outlines the Intellectual Capital Measurement
Model, developed from the ASTD's research, which is based
on these two measurements. Explains the measures used, outlining
how to use them in the model.
There is also a
map available for the Knowledge Management
Review section
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