KNOWLEDGE
MANAGEMENT PAYOFF |
Intellectual
Capital |
INTELLECTUAL CAPITAL- organisational knowledge capable of
enhancing profitability and deriving from tacit knowledge,
systems, technologies, processes and databases and the managed
interactions between them.
Geisler (1999) sees experience as fundamental to knowledge
and therefore integral to the intellectual capital of any
organisation so that effective knowledge management systems
are a necessity. He suggests that one means of gathering experience
could be through debriefing and mentoring sessions on both
entry and exit from an organisation.
Of relevance to this topic is the discussion of Intellectual
Amnesia and also Corporate Amnesia. See attached list
of references.
References:
- Geisler E (1999) Harnessing the value of experience
in the knowledge-driven firm Business Horizons, (USA)
42 03 pp18-27
- See these references relating to Intellectual
Capital, Valuing
Knowledge and Knowledge
Capital for a discussion of how authors have considered
the issue of Intellectual capital and how it can be valued
– note we have differentiated those authors who discuss
the valuation of knowledge from those who discuss the valuation
of intellectual capital.
There is also a
map available for the Knowledge Management
Review section
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