KNOWLEDGE MANAGEMENT PAYOFF
Intellectual Capital

INTELLECTUAL CAPITAL- organisational knowledge capable of enhancing profitability and deriving from tacit knowledge, systems, technologies, processes and databases and the managed interactions between them.

Geisler (1999) sees experience as fundamental to knowledge and therefore integral to the intellectual capital of any organisation so that effective knowledge management systems are a necessity. He suggests that one means of gathering experience could be through debriefing and mentoring sessions on both entry and exit from an organisation.

Of relevance to this topic is the discussion of Intellectual Amnesia and also Corporate Amnesia. See attached list of references.

References:

  • Geisler E (1999) Harnessing the value of experience in the knowledge-driven firm Business Horizons, (USA) 42 03 pp18-27
  • See these references relating to Intellectual Capital, Valuing Knowledge and Knowledge Capital for a discussion of how authors have considered the issue of Intellectual capital and how it can be valued – note we have differentiated those authors who discuss the valuation of knowledge from those who discuss the valuation of intellectual capital.
Click Here Introduction Click Here Views About KM in the Organisation
Click Here Data, Information & Knowledge Click Here Knowledge Management Payoff
Click Here  Explicit & Tacit Knowledge Click Here Conclusions & References

There is also a map available for the Knowledge Management
Review section

© 2003 The OR Society

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